Support

Something broken, a question, or an account you need dealt with - one address, answered by a person.

Email

support@trainfloor.com

Reporting content or an account

Every workout, comment, message and profile can be reported from inside the app, and you can block any account from their profile. Reports go straight to us and are the fastest route - they arrive with the content attached, which an email does not.

If somebody is in immediate danger, contact your local emergency services rather than us.

Deleting your account

Settings, then Delete account. It removes your sign-in, your profile and your content, immediately and permanently. If you cannot reach that screen, email us and we will do it.

Privacy requests

For a copy of your data, a correction, or anything else about how your data is handled, write to privacy@trainfloor.com.